22/09/2025 - 31/12/2025 Week 1 - Week 15
Tan Sing Yee / 0359999
Minor Project / Bachelor of Design (Hons) in Creative Media
INSTRUCTIONS
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WEEKLY PROGRESS
- Week 1
We formed a team of 6-7 members, with no more than 2 specialisations in
the team. We start to choose our brief for this minor project. We had
choose "Cooling the Heat and Healing the Mind (CHHM)" as a client project.
Group Members:
1. Kimberly Miaw Jay Nee ( Graphic Design & Group Leader)
2. Zhou Bo Ying (Graphic Design)
3. Ye Ying Ying (UI/UX)
4. Nathan Wira Susanto (UI/UX)
5. Yong Sun Lu (UI/UX)
6. Komugi Uchibori (Entertainment Design)
7. Tan Sing Yee (Entertainment Design)
This is the Brief we choose
We Conducted general research about the project and thought up the interview
questions for the clients. Next the group leader also created a Figma and
Google Drive for this project we can use this Figma to note down what
important note or information.
Figma:
Google Drive:
- Week 3-4
In week 3 we need to come out few interview questions for interview,
each of us need to do interview. Then we had our first online meeting on week
3 for discussing the interview question for our interview, and in the meeting
we also discuss and brainstorm possible things we can do for this project.
Next we have another meeting also in week 3, in this meeting we discussed the
target user focus on and discuss the persona. Besides, we also had to refine
the research information that each of us need to do some research about this
brief. For the target user we had suggested few target user such as street
police, security guard, food vendors and hawkers.
In week 4, we have online meeting too in this meeting we discussed and narrow
it down to focus only
2 target user and we had choose security guard and food vendors, next
we need to divide into 2 groups to finish the interview.
- Week 4-5
In week 4 we finalised all the interview questions including the Malay,
Chinese and English version, and
we need to finish the interview in this week based on our group that we
chose. Therefore I had choose the food vendor then I use Chinese to finish this
interview and we need to transcript into English after interview.
In week 5 we have another meeting in this meeting we brainstorm about the
brief explanation of what to do with the affinity diagram.
- Week 5-6
In week 5
we need to do sticky not finding: extract interview data, analyse, put into
sticks notes according to our information of the interview. We were need to do the research findings such as for finding: What is
happening (Patterns or trends in the data) and for the insights: Why is
happening (deeper reasons, motivations, or challenges). Next, we have
another meeting and we discussed to go through individual sticky notes
together and finish the affinity diagram.
- Week 6-7
In week 6 we also have an online meeting and we start analyse the data. We refine our problem statement (POV/Statement), we use our new insight to update or clarify our problem statement, and make
sure it is clearly state
- Who the user is,
- What their need is,
- Why this need exist.
Next, we populate our group's Miro board,
we add our research findings, insights, update problem statement, and any
supporting materials to our group's Miro board. This board is our shared
space for all project week, including research, sketches, and concept
development.
- Week 7-8
In Week 7 we start the new stage of principle of design innovation, we
need to talk about the principal of design innovation.
Design innovation have 5 such as contactual, empathetic, goal-oriented,,
intentional and iterative.
we also have a proposed idea section in the slide to let us share our idea
(nothing too detailed, just simple explaination of what the idea is and all).
Previously, we have
discussed a wearable device like some sort of wristwatch which is a
product. Based on our interview, we have mixed opinions on it. Most said it would
bother them while working , especially if they sweat a lot. some said it would
be good as long its lightweigtht + its good that it can “remind” them, but
still mentioned these kind of things they can “remind” themselves (self
discipline ig). In week 8 we also start doing our presentation slide for the
Task 1.
- Week 9
In week 9 is a mid-term presentation week, unfortunately I was unable
to join cause I had class on that day.
- Week 10-12
In these few week we start to refine and improve our idea before that we
received to presentation feedback form
Dr Wong, she said our flow of slide is clearly, and Dr Wong and Dr Praveena
mentioned out proposed idea (hydration mobile + awareness campaign) is good
but the outdoor workers don't have convenient access to water is actually
the company's responsibility to provide it. In the budgeting issues, Dr
Praveena ask us how will this project be funded and making it a fully funded
initiative is difficult and it not sure if it can be done long term. So she
said since we are already going in this direction for our proposed idea,
maybe we can brainstorm to turn it into something else. Once we come up with
a refined proposed idea, email to Dr Praveena and Dr Wong for feedback.
Therefore after received the feedbacks we start to refine our proposed idea
first such as how we can improve/refine our current hydration mobile service,
maybe something similar but probably not a mobile service anymore, it can be
another type of serve /system that provides clean water access/ cooling rest.
- Week 12
In this week we are actually stuck here and we show to Dr Wong and she
understand our idea is a mobile or semi-mobile service van designed to support
outdoor workers. it currently provides water, a small resting area and basic
cooling functions. However, she pointed out that the concept it too general to
simple maybe can have some creative idea, more meaningful services. In the
tutorial class, lecturer asked a team member to imagine themselves as a real
outdoor workers and share what they truly need during work.
The key insights are:
1. Long hours under the sun
2. No time for naps
3. Mainly need hydration and quick cooling or some refreshing drinks.
4. A short break and small interaction is helpful.
5. A quick shower or cooling fan could be useful.
Next we start to brainstorming about add more cooling and support services.
I had suggested the show cubicle, cooling towels. and the chargeable
portable fans (borrow-return system) and lecturer say which is very
interesting and helpful for the outdoor workers. Besides Dr Wong also
suggest to have other drinks instead of online plain water we can have
coconut water, refreshing drinks, energy drinks and more.
- Week 13
In this week 13 we are start to sketches out the prototype which I am
work in this part. I use Chatgpt to get the references to finish my sketches.
I had sketch out the exterior and interior and some stuff. Next I
finish sketches I send to a team member to finish the 3D prototype,
we decided to use "Minecraft" to do the 3D model
of the van, and recording the film video walkthrough of prototype in
Minecraft. Next
other members also work on different part of prototype such as website,
logo design, digital wellness display static design/animation and finalise
user testing questions.
I'm work at the prototype part.
- Week 14
In this week 14 is about the end
we do the last part which is the user testing, everyone need to interview
again according to the 2 target group we choose (security guard & food
vendor). Besides, we need to analyse the user testing feedbacks and finding in
Figma. and lastly finalise the slides.
- Week 15
Final presentation to our client which is Dr Praveena and of course also Dr
Wong.
This is also our final presentation slides:
REFLECTION
This minor project has been a meaningful learning experience for me, as it
allowed me to go through a complete design thinking and design innovation
process, from research to final presentation. Throughout the weeks, I
learned how important user-centred research is in shaping a design that is
practical and meaningful, especially when designing for real users such as
outdoor workers.
At the beginning of the project, I learned how to plan and conduct
interviews properly. Working with my group to create interview questions
in three languages helped me understand the importance of inclusivity and
clear communication. By interviewing food vendors and translating the
interview into English, I improved my qualitative research and analysis
skills. I also learned how to extract useful information from interview
data and turn it into findings and insights using affinity diagrams, which
helped me better understand users’ real problems instead of making
assumptions.
One of the biggest challenges in this project was refining our proposed
idea. Our initial concepts were either too general or unrealistic in terms
of responsibility and long-term sustainability. The feedback from Dr Wong
and Dr Praveena made me realise that a good idea is not only about
creativity, but also about feasibility, responsibility, and impact.
Although our group felt stuck at one point, this challenge pushed us to
think more deeply and empathetically from the perspective of outdoor
workers.
By imagining myself as an outdoor worker, I gained stronger empathy and
was able to contribute more meaningful ideas, such as cooling towels,
shower cubicles, and a borrow-and-return system for portable fans. This
experience showed me how empathy can lead to more practical and
human-centred solutions. I also learned that small services, such as short
breaks, refreshing drinks, and simple interactions, can greatly improve
users’ well-being.
In terms of contribution, I was mainly responsible for sketching the
prototype. This helped me strengthen my visual communication skills and
understand how to translate abstract ideas into physical spaces and
services. Using references to support my sketches also taught me how to
research effectively during the design process. Collaborating with
teammates who worked on 3D modelling, digital design, and user testing
showed me the importance of teamwork and clear role distribution.
Overall, this minor project helped me grow as a designer. I learned to be
more patient, open to feedback, and flexible when ideas needed to change.
Most importantly, I understood that good design is not about designing for
myself, but about understanding real users, their limitations, and their
daily struggles. This project has strengthened my confidence in applying
design thinking, research, and prototyping skills in future projects.
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